FAQs

GENERAL EVENT INFORMATION

What is the IAAF World Indoor Championships Birmingham 2018?

The IAAF World Indoor Championships is the biggest indoor athletics event in the world. More than 400 athletes from around 150 countries are expected to take part in the event.

When is it taking place?

The championships will be held from 1 to 4 March 2018 and there will be six sessions in total. The timetable includes a special evening session on Thursday 1 March 2018, when both the men's and women's high jump and the women's 3000m finals will take place.

There will be a morning and evening session on Friday 2 March, a morning and evening session on Saturday 3 March and the final session will be on the afternoon of Sunday 4 March.

Where will the event be held?

The IAAF World Indoor Championships will be held at Arena Birmingham. This venue was previously known as the National Indoor Arena and is also known as the Barclaycard Arena.

It is located in the centre of Birmingham, close to the International Convention Centre and Brindleyplace.

What is the best way to travel to Arena Birmingham?

Arena Birmingham is located in the heart of the city, so it is very easy to get to. Buses pass near the arena all day and it is possible to walk to the Arena from three stations - Birmingham New Street, Birmingham Moor Street and Birmingham Snow Hill.

You can find lots of useful travel information here.

Is there any parking at Arena Birmingham?

There is parking available at Arena Birmingham but it is limited so we suggest that you use public transport wherever possible. If you do need to drive then the postcode to use for sat nav is B1 2AA.

See our travel info section for all the information about how to get to the venue.

What facilities are there available at Arena Birmingham for people with disabilities?

The arena is accessible for people with disabilities and there are disabled bays that can be used by wheelchair users. Please take a look at the arena’s information for people with disabilities for more details.

Who is organising the championships?

The IAAF World Indoor Championships is being jointly organised by Birmingham City Council and British Athletics. The event is being organised on behalf of the IAAF - the International Association of Athletics Federations.

When will the timetable be available?

The full timetable is available now. It was approved by the IAAF Council at their meeting in April. The timetable is subject to change.

Which athletes will compete at this event?

We are expecting some of the world's best athletes to compete at this event.

Athletes from competing nations will need to qualify and be selected for the championships. Entry standards will be published and countries will hold trials early in 2018, in order to select their team, so we won't know until February 2018, exactly which athletes will compete.

A selection of IAAF wildcards have however been issued to 11 athletes who won events on the 2017 World Tour. You can find out who these athletes are here.

Will there be an opening ceremony?

There won't be a ceremony but there will be an official opening for the event. This will be part of the opening session on Thursday 1 March and so if you buy tickets for this session, you will get to see the official opening of the championships too.

More details will be available nearer the time.

Where will medal ceremonies take place?

The current plan is for the majority of medal ceremonies to take place inside the arena.

Will the Indoor Grand Prix be staged in Birmingham next February too?

No. This event is only held every other year in Birmingham. The 2018 Indoor Grand Prix will be staged in Glasgow.

I plan to attend several sessions on different days. Where should I stay?

The great thing about Arena Birmingham is that it is located in the heart of the city and is surrounded by a huge number of hotels. You can find out more about accommodation in Birmingham here.

You can also find out about what else Birmingham has to offer here.

I'm interested in volunteering at the championships, how do I apply?

Events like the IAAF World Indoor Championships just couldn't happen without the support of volunteers and we'll need about 400 people to help us make this event a success.

We are expecting to officially launch the volunteer programme in the summer and we will provide more information very soon. All the details will be published here.

TICKET INFORMATION

When will tickets go on sale to those people who have registered?

If you have signed up for our ticket and information updates, then you will be able to buy tickets first. The 'priority window', for everyone that has registered, will open on 26 May at 10am.

When will tickets go on general sale?

If you haven't registered, then you will need to wait until later in the year, before you can buy tickets.

How much do tickets cost?

There are three different price categories for tickets - pink, green and blue. There are concession tickets available for every session in the blue ticket category. These will cost just £5 and no booking fees or transactions costs will be added to this price. Please note there are a limited number of concession tickets available for each session.

A family of four will be able to buy tickets from just £50 for some of the sessions. See our ticket information page for all the full details of ticket prices.

How do I buy tickets for the championships?

Tickets will be sold by The Ticket Factory, our official ticketing supplier. All the details will be available on our ticket information page when tickets go on sale. 

Do I have to buy my tickets online?

No, you can also call 0333 300 3018 to book tickets, if you prefer not to book online, and this number can be used for all ticketing queries.

Who qualifies for a concession ticket?

All children under the age of 16, anyone aged 65 and over and students who have a valid NUS card all qualify for a concession ticket.

You do not need to purchase a ticket for children aged 2 and under. All under 16s must be accompanied.

Can I choose exactly where I sit?

Due to the arena seating configuration still being finalised, tickets will initially be sold by price category. Once we know the final seating layout of the arena we will then allocate seats to customers, from the best available, in the order they were purchased. Tickets purchased in a single transaction will be seated together.

Can I request to sit near where a particular event is taking place?

When you purchase tickets, you will be asked to select a price category. The seats you purchase will be allocated in the appropriate seating but unfortunately we cannot guarantee that you will be seated in a particular part of the arena.

Will there be a ticket ballot?

No there won't be a ballot. If you purchase tickets then you are guaranteed to get tickets for the championships. Your exact seat in the stadium will not however be confirmed until closer to the championships.

Will athletics clubs and athletics fans get priority over tickets?

Anyone who has registered for information about the event will be given priority when it comes to purchasing tickets.

Local athletics clubs and athletics fans, especially those who regularly purchase tickets, have been contacted recently and encouraged to register for the event, to make sure that they can purchase tickets first.

Will members of the British Athletics Supporters Club be given priority over purchasing tickets?

We have been having regular conversations with BASC to ensure that members will have access to tickets and tickets for every single session have been set aside for BASC members.

Will booking fees be charged on tickets?

The usual booking and administration charges, which are normally applicable on tickets purchased through The Ticket Factory, will apply.

The exceptions to this are the concession tickets, where no fees will be charged. These will cost just £5.

 

How many tickets can I buy?

Each purchaser can buy up to 8 tickets per session. If you need more than 8 tickets then please contact the group bookings office on 0800 358 0058.

Are there tickets available for disabled customers?

Yes, there are tickets available for disabled customers and their carers. These tickets can be purchased online as Ticket Factory are the first national online ticket retailer to make it possible for disabled customers to book accessible tickets online. To do this they work with Access Card. You can read about this here.

If you prefer to book your tickets over the phone you can call the disabled booking number which is 0800 640 5000.

Are season tickets available?

No. We wanted to ensure that ticket purchasers only bought tickets for the sessions that they really wanted to attend.

Will I be able to sit in the same seat for each session that I purchase tickets for?

Unfortunately we cannot guarantee that you will be sat in the same seat for each session. If all the tickets you buy are for the same price category this is possible but not guaranteed.

When will I receive my tickets?

Your E tickets or printed tickets (depending on which option you have selected) will be sent to you closer to the event. We will let you know more information about this closer to the Championships.

Will there be a schools programme, so that local schools can attend the championships?

We are currently looking at ideas for a schools programme and more details should be available soon.